Moviepass changed subscribers passwords so they couldnt see. Aug 14, 2018 moviepass is reportedly resubscribing people who cancelled their accounts, and people on twitter are miffed. Jul 27, 2018 moviepass is going through some issues, but im still sticking with it. Moviepass is reportedly resubscribing people who cancelled their accounts, and people on twitter are miffed. Inadequate communication of information to new customers about how the service works, and actual. Moviepass is now forcing former users to opt out of new. Moviepasss latest excuse for being problematic is that its literally run by dogs. With a new week comes a new issue with moviepass that is leaving subscribers and wouldbe former subscribers irate, as the service has reinstated subscriptions from. Aug 15, 2017 heres what to know before you sign up for that insane moviepass deal. We are still experiencing technical issues with our cardbased checkin process and we are. Cbs 2s jeremy ross reports on issues with discount movie ticket service moviepass. Moviepass will be providing subscribers with appropriate refunds for their period of service already paid for. What twitter users are saying about moviepass problems.
So over the past 24 hours, frustrated moviepass users have taken to twitter to comment on the companys rollercoaster ride of pricing changes. The question is for how long now that regal has its own service. Moviepass has undergone several changes to stay afloat lately, from canceling its unlimited plans to testing out surge pricing and blocking indemand showtimes, just to name a few. I will go to click on a showing and i will be prompted to enter the last 4 digits of my moviepass card.
Otp verification code one time password resend otp. Cannot sign into moviepass app on new iphone due to. Moviepass suspended service as of july 4 to fix technical issues and finish a new version of its app, and plans to recapitalize the company. Within months, moviepass had signed up 1 million new subscribers. Trying to sign up for moviepass but its not working february 27, 2020 7. When it is workingit is technically the best value as you can accrue points for each ticket purchased on regal crown club and amc stubs. Moviepass suspends service citing technical problems. Moviepass can blame people like me for its problems. Since 1957, gq has inspired men to look sharper and live smarter with. Moviepass charged my account on the 9thwent to theatre today and bought a ticket so the service is back up. Since 1957, gq has inspired men to look sharper and live smarter with its unparalleled coverage of style, culture, and. Moviepass is going through some issues, but im still sticking with it.
Once you receive your card in the mail, use the app to search for theaters, movies and. Moviepass customer service complaints grow along with its. Moviepass is apparently having some serious customer. Moviepass suspends services due to maintenance issues youtube. Moviepass chief says fraud led to failure of unlimited plan. Moviepass ceo issues apology, promises changes ign. Moviepass claims about its importance to amc theatres are. Even though owning a moviepass is a roller coaster ride, and the company is having a major cash flow issues, im still too in love to abandon it now. Sep 28, 2018 moviepass is now forcing former users to opt out of new plan or risk being charged. A new fight with amc is just one sign that moviepass has settled in for the hard part.
Moviepass not cancelling subscriptions, according to angry. Oct 02, 2018 moviepass has undergone several changes to stay afloat lately, from canceling its unlimited plans to testing out surge pricing and blocking in demand showtimes, just to name a few. Pretty soon, it might have to be called moviepast the company that used to allow customers to see a movie a day for. Moviepasss latest excuse for being problematic is that its. Moviepass dead again on monday after thursday night outage.
By clicking on verify, i certify that i am over years old and accept the terms and conditions of this website. Owner of theater subscription service highlights growth of new model for movie ticketing. Jun 11, 2018 the moviepass website may contain links to sites operated by third parties whose policies regarding the handling of personal information may differ from ours. In fact we try to do it for all of the issues that customers ask us about the most. Aug 01, 2018 moviepass has had a rough go of it as of late, with the movie subscription service suffering widespread outages last week followed by questions about it potentially going out of business. Moviepass suspends service for several weeks citing technical. We may not have a lot of that type of documentation for moviepass at the moment, but if you have a problem with any major brand, its likely we have some step by step instructions that help you through resolving it. Helios and matheson issues moviepass progress report. Jul 31, 2018 moviepass has officially responded to its monday meltdown and future tentpole blackout plan. For some, though, canceling isnt possible, as they.
Enjoy 10% back on food and drink purchases, free size upgrades on popcorn and fountain drinks and priority lanes at the box office and concessions. Moviepass is going through some issues, but im still. Roughly a year ago, the subscription service moviepass debuted an allnew pricing strategy which many considered too good to be true. Sign up for moviepass to receive your moviepass card. Heres what to know before you sign up for that insane moviepass deal. Even though owning a moviepass is a roller coaster ride, and the company is having a major cash flow issues, im.
The moviepass app makes seeing new films so easy, when the rules stay the same. We are aware that moviepass was experiencing technology issues impacting the normal use of their. We are aware that moviepass was experiencing technology. Moviepass app following a thursday outage is dead again on monday for most major theaters.
Moviepass is the nations premier theatrical subscription service, allowing you to see movies in over 4000 theaters across the united states for one low subscription fee. Heres what to know before you sign up for that insane. Moviepass is now forcing former users to opt out of new plan or risk being charged. Moviepass not cancelling subscriptions, according to angry customers music. Moviepass is rolling out a new plan this week, and enrolling some subscribers into it even after theyve canceled, forcing them to cancel again.
Recently ive been encountering some issues with the app on my iphone 5 currently running ios 10. Dear moviepass subscribers, over the past several months, moviepass worked hard to relaunch its groundbreaking subscription service and recapitalize. Moviepass suspends service for several weeks citing. The company has faced a fair amount of troubles in recent. Moviepass has officially responded to its monday meltdown and future tentpole blackout plan. Moviepass is apparently having some serious customer service. Amc stubs premiere benefits are complimentary for alisters. Im trying to sign up for the monthly subscription through their app but it doesnt seem to let me put in my address. Aug 15, 2018 with a new week comes a new issue with moviepass that is leaving subscribers and wouldbe former subscribers irate, as the service has reinstated subscriptions from canceled subscribers and app. Please check continue on the notification bar on your device. Those super cheap moviepasses just suffered another. Moviepass launched peak pricing earlier this month, where users would be.
Jul 05, 2019 getting to the movies shouldnt be an issue, unless you plan on seeing a film using moviepass. Download the moviepass app while waiting for your card to arrive. Sep 30, 2019 see if moviepass is down or its just you. Moviepass is shutting down september 14th the verge. Getting to the movies shouldnt be an issue, unless you plan on seeing a film using moviepass. To activate your card when it arrives by mail, log into the moviepass. In general, we try to figure out which issues are ailing moviepass customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easytofollow series of steps for you. Moviepasss latest excuse for being problematic is that it. Lowe sees moviepass s customer service issues as falling into two equal but distinct categories. It was the greatest dealor scam, depending on whom you askin movie history. The one thing nobody understands about moviepass cnet. Big cooldown as storms move outcbs 2 meteorologist robb ellis has your 10 p. The strange, neverending saga of moviepass the ringer. Moviepass reactivating some canceled accounts unless users.
Subscribers will not need to request a refund or contact moviepass customer service to receive a refund. Report here if your moviepass works or if your eticketing works. Schramm has resigned from the board of moviepasss parent company, claiming the struggling ticketing service did not provide important information about key business decisions. Jan 26, 2018 a press release claims moviepass is working to revitalize a declining industry, and makes it seem like moviepass is indispensable to amcs future. Moviepass is now forcing former users to opt out of new plan. We have handled the issues on the backend, and our app is now. The first part is a free app in which the user selects the theater, film, and showtime they want to attend. A helios and matheson spokesperson declined to comment on the issues experienced by subscribers over the weekend. Subscribers will not be charged during the service interruption. Even though owning a moviepass is a roller coaster ride, and the. Aug 17, 2018 the one thing nobody understands about moviepass.
Ive been using moviepass for about a month now and seeing a movie almost every day at that and loving it. We also catalog the biggest, most common issues and research how to solve them. Your complete apathy towards your customers is the worst. As frustrations over service and peak pricing mount. Moviepass repeatedly earned the ire of its subscribers for not communicating about these issues quickly. Aug 02, 2018 roughly a year ago, the subscription service moviepass debuted an allnew pricing strategy which many considered too good to be true. Moviepass users get enrolled in new plan after canceling. Aug 01, 2018 so over the past 24 hours, frustrated moviepass users have taken to twitter to comment on the companys rollercoaster ride of pricing changes and outage issues. Moviepass suspends services due to maintenance issues. Jul 04, 2019 starting july 4, moviepass will be out of commission for the next several weeks at least with the struggling theatersubscription service provider saying it needs to fix technical issues. Nov 08, 2018 moviepasss latest excuse for being problematic is that its literally run by dogs.
Jul 31, 2018 a helios and matheson spokesperson declined to comment on the issues experienced by subscribers over the weekend. While we endeavor to associate with reputable websites, moviepass cannot be responsible for the information handling practices of these other websites. This authorizes the ticket price amount on a special. Seemingly to make up for that, the service sent its users one of the more bizarre and vague mea culpas in corporate history wednesday evening. Moviepass repeatedly earned the ire of its subscribers for not communicating about these issues quickly and transparently. Founded in 2011 and headquartered in new york city, the service allowed subscribers to purchase up to three movie tickets per month for a monthly fee. Moviepass is still down, checkins reported not working.
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